FAQ's

We repair watches of all ages and mechanic types from most of the well known Swiss, European, Japanese and American brands such as Rolex, Omega, Tag Heuer, Longines, Rado, IWC, Rolex, Omega, Tag Heuer, Longines, Rado, IWC, Hublot, Cartier, Breitling, Patek Philippe, Audemars Piguet, Jaeger LeCoultre, Citizen, Seiko, Casio Hublot, Cartier, Breitling, Patek Philippe, Audemars Piguet, Jaeger LeCoultre, Certina, Citizen, Seiko, Casio.

We repair the following watch types:

– Quartz Watches

– Mechanical Automatic Watches

– Chronometer Watches

– Spring Drive Watches

– Lithium-ion Watches

We work with a wide range of clocks from contemporary to vintage including wall clocks, pendulum clocks, mantel clocks, grandfather clocks, maritime and weather station clocks and cuckoo clocks including American, English, French, German, Russian and other lineages of clock. 

Our repairs come with a 1 year warranty on service. Individual parts come with specific warranties depending on the type and brand.

* no responsibility will be taken for misuse or breakages by Clients.

Custom quotes will be provided and are based on the amount of work required/parts needed and time. It’s always best to give Paul a call on 0427 510 922 to discuss any repairs. Generally our prices are more competitive than large retail stores and those with higher overheads however, prices vary depending on the accessibility of parts as many parts need to be sourced internationally for older timepieces.

The timeframe is dependent on the requirements for your specific timepiece.

Typically it will be a longer timeframe if parts or components are harder to source and have to be done so internationally and shorter if works are more straight forward. We do our best to ensure we keep you notified as to the progress and any changes that may occur to this time frame.

The timeframe takes into consideration the amount of work required which can include:
– a full disassembly of the watch or clock movement
– repair, replacement or restoration of internal movements and/or parts as required
– polishing parts/case
– manufacturing parts or waiting for them to arrive
– running the watch or clock to ensure it is in correct working order prior to pick up/delivery